Frequently Asked Questions
Everything you need to know about your comfort journey.
How long does shipping take for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day trial period. If you are not completely satisfied with your comfort, you can return your items for a full refund within 30 days of delivery.
How do I clean and maintain my cushions?
Most of our cushions feature a removable, machine-washable cover. We recommend washing the cover in cold water on a gentle cycle and air drying to maintain the fabric integrity.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working on expanding our shipping capabilities to more countries in the near future.
What materials are used in your products?
Our cushions are crafted using high-density, CertiPUR-US certified memory foam and breathable, hypoallergenic fabrics to ensure both support and safety.
Can I change or cancel my order after it has been placed?
Orders can be changed or cancelled within 1 hour of placement. Please contact our support team immediately to request any modifications.